Talk To Our Team
Sales, support or partnerships — pick the path that fits and we'll get back within one business day.
Send us a message
Sales inquiries
Get a tailored walkthrough and pricing for your team.
Book a demo →
Support inquiries
Customers: reach our support team 24/7 via chat.
Open the help center →
Partnership inquiries
Integrations, agency and channel partners welcome.
Become a partner →
Reach us directly
- [email protected]
- +48 600 938 223
- Dominikańska 13, 02-738 Warszawa, Poland
A team that meets you in your timezone
Distributed across three continents with native-speaker support in English, Spanish, French, German, Polish and Ukrainian.
Americas
New York · Toronto
Mon–Fri · 8am–8pm EST
EMEA
London · Warsaw
Mon–Fri · 8am–8pm CET
APAC
Singapore · Sydney
Mon–Fri · 9am–7pm SGT
24/7 Chat
All paid plans
< 2 min median response
< 1h
Average sales reply
98%
CSAT score
42
Countries served
Common questions
Before you reach out, here are the answers our prospects, customers and partners ask most often. If something below doesn't cover your situation, send us a message — a real human from the right team will get back to you within one business day with a tailored answer, not a templated reply.
How fast do you respond?
Within one business day for sales and partnership inquiries; under one hour for paying customers on Growth and above, and under 15 minutes for Enterprise on weekdays.
Do you offer custom demos?
Yes — every demo is tailored to your use case, channels and team size. Share a brief beforehand and we'll prepare a sandbox with your branding, sample content and the integrations you care about.
Can we get help migrating from another tool?
Yes. Our onboarding team will move your content, calendars, brand assets and historical reports at no extra cost on Growth and above, typically completing migration in under two weeks.
Do you sign DPAs and security questionnaires?
Of course. We've completed SIG, CAIQ and bespoke vendor reviews for hundreds of enterprises, and we maintain SOC 2 Type II, ISO 27001 and GDPR-ready documentation in our trust center.
Where are you located?
We're a distributed team with hubs in New York, Toronto, London, Warsaw, Singapore and Sydney, with native-speaker support across six languages.
What are your support hours?
Live chat is staffed 24/7 for paid plans, with median response under two minutes. Email and ticket support follow your regional business hours.
Can I talk to engineering or product?
Yes — Growth and Enterprise customers get scheduled office hours with our product and engineering teams to discuss roadmap, feedback and integrations.
Do you offer onboarding training?
Every paid plan includes guided onboarding. Enterprise customers also get a dedicated CSM, live workshops for their team and quarterly business reviews.
Is there a partner or reseller program?
Yes. Agencies, consultants and technology partners get co-marketing, revenue share, dedicated enablement and access to our partner portal.
Can I request a feature?
Absolutely. Every request is reviewed weekly by our product team, and customers can vote and comment in our public roadmap.
How do I report a security issue?
Email [email protected] or use our coordinated disclosure form. We acknowledge reports within 24 hours and offer bounties for qualifying vulnerabilities.
Do you speak my language?
Sales and support are available in English, Spanish, French, German, Polish and Ukrainian, with additional languages added based on customer demand.
Want to see Senuto live?
Book a 30-minute personalized demo with our team.
